The last thing that will come to your mind when your Dell printer stops working is to troubleshoot it yourself. Although a Dell printer is known for its excellence and reliability, it may fail on the last moment. Let's face it and do not panic. There is no need to run away from Dell printer problems when you can actually fix them by yourself. Check this free Dell printer support guide and get your Dell printer back to working.
If you see a black line running down the center of your document when printing from your Dell all-in-one printer, give this method a try. Open and leave the upper cover up. Run a copy now and carefully check whether the fluorescent scanner light looks evenly bright or not. If it does not, replace it. If it does, check the photo assembly. If it's bad, it needs a replacement. The photo assembly is responsible for receiving images.
If your Dell all-in-one printer no longer prints in black & white since you want it to, try this method. Right click on the Dell printer software on your computer and select Properties. Click the Advanced tab and then click More Options. Under the header Complete-A-Print, uncheck the box below Use color cartridge for all black printing. Click to check the box Use black cartridge to print in black and white. Click the OK button. Save the changes and exit the Properties window. Restart your computer and Dell printer and enjoy printing in black and white.
If you get this error message 'Load Paper' when printing from a Dell Laser 3100 3000 CN printer, use this method. Verify that the paper type matches with what is the Type Set in the operator panel of the printer. To verify it, hit the Menu button on the printer. Keep going down until you see the Tray Settings option. Hit the Enter () button to enter the Tray Settings menu.
Keep going down until you see Paper Type and hit Enter afterwards to enter its menu. Keep navigating down until you see the particular paper tray viz. Tray 1 2 or Multipurpose Feeder (MPF). Hit the Enter button to enter the menu of a paper tray. You will see a Paper Type Chart. Use the UP or Down arrow button to select a correct paper type. When selected, hit the Enter key. Now hit the Menu button again to get back to the menu. The printer should print fine now. In case you need help checking the print menu options, refer to you Dell printer support manual. It must come with the original Dell printer setup kit.
Paper jams are the commonest Dell printer problem. The problem does vary with different Dell printer models and make. When you encounter a paper jam problem, look from where the paper comes out. Open the printer cover and pull out the offending paper piece in your direction. Be careful when pulling out the paper. Make sure that you do not tear it. Close the printer cover. Check the paper tray now. Make sure that the paper stack is lined properly in the paper tray. If not, line up the papers properly.
Also check the roller. If it has become loose, tighten it. This should fix any paper jam problem. In case the problem persists, turn off the printer and wait for 30 seconds. Turn it on afterwards. This will allow printer to reset the settings. Now start repeatedly pressing the Print button to make the paper advance to the paper outlet. Keep pressing the Print button until the paper has fully come out. The paper jam will clear and your printer will start functioning again.
In case a problem persists and your Dell printer does not work, contact a Dell printer support or Dell technical support service.